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Privacy & Cookie Statement
This privacy and cookie statement explains which personal data Keune Haircosmetics Pakistan. (hereinafter: Keune, Keune Haircosmetics, we, our or our) collects and for what purposes those personal data are used. In addition, this privacy and cookie statement refers to the rules, safeguards, and rights regarding the processing of personal data and how to exercise the rights regarding such processing.
WHAT PERSONAL DATA DOES KEUNE HAIRCOSMETICS COLLECT FOR WHAT PURPOSES?
Keune Haircosmetics collects personal data from you as a website visitor and/or customer and/or supplier. Personal data is information that can be traced to an identified or identifiable natural person ("data subject"). We collect and process various personal data:
- Your gender
- Your first and last name
- Your function
- Your e-mail address
- Your phone number
- Your delivery and/or invoice address
- Data on your activities on the Keune website
- Your IP address
- Camera images at the entrance of our buildings
Keune will only process your personal data in accordance with the General Data Protection Regulation. The purposes of the processing of your personal data by Keune Haircosmetics are:
- The delivery of the products and services requested by you
- The administration thereof
- The communication with you
- Performing marketing activities
- Improving our websites, products and services, security and for other legitimate commercial purposes
BASIS FOR THE PROCESSING OF PERSONAL DATA
The legal basis for processing personal data is the performance of a contract, compliance with a legal obligation, your consent (e.g. to receive the newsletter), or legitimate business interest.
If the processing of personal data is based on explicit consent, you always have the right to withdraw this consent. Withdrawal of your consent does not make previous processing based on consent unlawful but causes the processing to have to end and your data to be destroyed (after any retention period) unless there is another legal basis for processing your data.
RETENTION PERIOD OF PERSONAL DATA
Keune does not keep personal data longer than necessary for the purpose for which they were collected.
SHARING OF DATA
Keune only shares your personal data with third parties if this is strictly necessary. Listed below are the organizations to which we share personal data. This overview may be updated from time to time. To the extent required by law, Keune has concluded a processing agreement with these third parties.
Within Keune, only those Keune employees who are necessary for the purpose for which your personal data are processed have access to the data.
You have the right to request us to inspect your personal data. In addition, you can request us to rectify, delete or block your personal data. You also have the right to object to the processing of your personal data. Finally, you can request that your personal data be transferred if the processing is aimed at consent and the processing is carried out via automated processes. We will process your request within four weeks after you have submitted it.
The Keune website uses "cookies" to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the main purposes of cookies is to save time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Keune web pages, or register with a Keune site or services, the cookie helps Keune to recall your specific information on subsequent visits. This facilitates the process of recording your personal data, such as billing addresses, delivery addresses, and so on. When you return to the same Keune website, the information you previously provided can be retrieved, so you can easily use the Keune features that you customized. You have the option to accept or decline cookies. Most web browsers automatically accept cookies.
Below you will find the cookies that Keune Haircosmetics stores:
Privacy and Confidentiality
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.